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Terms of Service

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Last Updated: November 2025

These Terms of Service (“Terms”) govern your use of the website operated by Hendra Moving & Storage Ltd., doing business as Hendra Moving, Storage & Logistics (“Hendra”, “we”, “our”, or “us”).

1. Terms

By accessing or using this website located at HendraMoving.com (the “Site”), you agree to be bound by these Website Terms and Conditions of Use (the “Terms”), all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws.

If you do not agree with any of these Terms, you are prohibited from using or accessing the Site. The materials contained on the Site are protected by applicable copyright, trade-mark and other intellectual property laws.

2. Use License

Hendra Moving & Storage Ltd., doing business as Hendra Moving, Storage & Logistics (“Hendra”, “we”, “our”, or “us”) grants you a limited, non-exclusive, non-transferable, revocable license to temporarily download one copy of the materials (information or software) on the Site for your own personal, non-commercial, transitory viewing only.

This is the grant of a license, not a transfer of title. Under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on the Site;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or “mirror” the materials on any other server.

This license will automatically terminate if you breach any of these Terms, and Hendra reserves the right to suspend or terminate access to the Site at any time, for any reason. Upon termination, you agree to delete or destroy any downloaded materials, whether in electronic or printed form.

3. No Online Contract for Moving Services

The information and tools on this Site, including any “free estimate” or contact forms, are provided for general informational and convenience purposes only.

Submitting information through this Site (such as a request for an estimate, quote, or additional information) is for convenience and information only and does not create a binding contract for moving, storage, or logistics services. All such services are subject to the terms and conditions set out in a separate Estimate, Bill of Lading, Service Agreement, or Storage Contract provided by Hendra or its authorized representatives.

4. Disclaimer

The information and materials on this Site are provided “as is” for general information purposes. Hendra Moving, Storage & Logistics makes no representations or warranties of any kind, express or implied, regarding accuracy, completeness, or reliability.

Without limiting the foregoing, Hendra does not warrant or make any representations concerning the accuracy, completeness, likely results, or reliability of the use of the materials on the Site or otherwise relating to such materials or on any sites linked to this Site. Any reliance you place on such materials is strictly at your own risk.

5. Limitations of Liability

To the fullest extent permitted by law, Hendra, its affiliates, directors, employees, and suppliers shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of, or inability to use, this Site or any linked sites—even if advised of the possibility of such damages.

In jurisdictions where limitations on implied warranties or consequential damages are not permitted, liability shall be limited to the maximum extent allowed by law.

6. Revisions and Errata

Information on this Site may include technical, typographical, or photographic errors. Hendra does not warrant that any content is accurate, complete, or current, and may modify or remove materials at any time without notice.

7. Links

Links to third-party websites are provided for convenience only. Hendra does not endorse, control, or guarantee the accuracy or reliability of any external sites and assumes no responsibility for their content. Accessing such sites is at your own risk.

8. Site Terms of Use Modifications

Hendra may update or modify these Terms at any time without prior notice. Continued use of the Site after changes constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically for updates.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. You agree that any dispute arising from or relating to these Terms or your use of the Site shall be resolved exclusively in the courts of British Columbia, located in or nearest to Victoria, BC.

10. Contact Information

If you have questions about these Terms or the Site, please contact:
Hendra Moving, Storage & Logistics
Email: info@hendramoing.com
Address: 102-6649 Butler Crescent, Saanichton BC Canada V8M 1Z7
Phone:250.477.6514

Hendra Moving & Storage Ltd. operates under the trade name ‘Hendra Moving, Storage & Logistics.’

Free Moving Estimate

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I bought a new fridge, and the delivery people said, "there's no way we can take your huge fridge up the stairs." So I called Hendra Moving and Andrew came out with his tape measure, double checked and said, "yes, we can!" Today, Kelly and Ryan showed up and got the job done in style! Took a bit of maneuvering, but they made it look easy (and I know it really wasn't easy!). Thanks Hendra!

Mathieu Powell

Hendra Moving & Storage

Contact Us

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Do you provide packing and unpacking services?

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Yes, we offer professional packing and unpacking services for an additional fee. Additionally, we provide high-quality moving supplies Victoria BC residents know they can rely on. These materials are available for purchase to ensure the safety of your belongings during transit.

Do you offer cleaning services?

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Yes, we do offer cleaning services, which can be arranged separately for an additional charge. Right after our furniture movers Victoria BC leave our cleaning crew can help you leave your old space spotless and ready for the next occupants.

How far in advance should I book my move?

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It's recommended to book your move as soon as you decide on your moving date. Our schedule tends to fill up quickly, especially during peak seasons, so securing your desired date and Victoria moving services in advance ensures availability and helps us accommodate your relocation needs efficiently.

Can you help me relocate my car?

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Absolutely. We offer safe and reliable British Columbia car transport to ensure your vehicle arrives at your new address securely and on time. Our team will handle all the logistics involved in transporting your vehicle, providing you with peace of mind throughout the process.

What should I do if I need to change my moving date?

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If you need to change your moving date, please notify our movers Victoria BC as soon as possible. While we do our best to accommodate changes, availability may vary depending on our schedule. We'll work with you to reschedule your move to a date that works for both parties.

What storage options do you offer?

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As one of the top Victoria moving companies we offer a variety of storage options to meet your needs, including residential storage, commercial storage, student storage, military storage, realty storage, piano storage, fine art storage, climate-controlled storage, and more. Whether you need short-term or long-term storage solutions, we have options available to suit your requirements.